﻿using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.Linq;
using System.Web;

namespace CustomerServiceCenter.Models
{
    public enum TicketStatusType
    {
        [Description("已提交,正在为您安排工程师，请稍等")]
        New = 1,
        [Description("已受理,工程师正在为您解决")]
        In_Work = 2,
        [Description("已解决，请检查(如果问题已解决，请点击下方已解决)")]
        Resolved = 3,
        [Description("请求已关闭")]
        Closed = 4,
        [Description("再次请求")]
        Reopen = 0,
        [Description("待定")]
        Pending = 5,
       
    }

    public enum TicketInputFieldDataType
    {
        [Description("文本类型")]
        text = 1,
        [Description("文本框类型")]
        textarea = 2,
        [Description("文件类型")]
        file = 3,
        [Description("下拉菜单类型")]
        select = 4,
    }

    public enum TicketPrrority
    {
        [Description("critical")]
        critical = 1,
        [Description("high")]
        high = 2,
        [Description("medium")]
        medium = 3,
        [Description("low")]
        low = 4,
    }
}